shipping & return policy

At moma tight, every piece is handmade or part of a limited edition. We take great care in crafting and packaging your order to ensure it arrives in perfect condition.

 

Shipping

 

EU orders: Estimated delivery time is 5–7 business days.

International orders: Estimated delivery time is 10 business days.

Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping times may vary depending on customs and local postal services.

 

Returns & Exchanges

 

Due to the handmade and limited-edition nature of our products, we do not accept returns or exchanges unless the item arrives damaged. Please check your order carefully before purchasing.

 

Complaints & Damaged Items

 

If your order arrives damaged, please contact us within 5 business days at customercare@momatight.com Include:

Your order number

A clear photo of the damaged product

We will review your case and provide a solution, which may include a replacement or refund if applicable.

Thank you for supporting an artist-run, sustainable concept store.