shipping & return policy
At moma tight, every piece is handmade or part of a limited edition. We take great care in crafting and packaging your order to ensure it arrives in perfect condition.
Shipping
EU orders: Estimated delivery time is 5–7 business days.
International orders: Estimated delivery time is 10 business days.
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping times may vary depending on customs and local postal services.
Returns & Exchanges
Due to the handmade and limited-edition nature of our products, we do not accept returns or exchanges unless the item arrives damaged. Please check your order carefully before purchasing.
Complaints & Damaged Items
If your order arrives damaged, please contact us within 5 business days at customercare@momatight.com Include:
Your order number
A clear photo of the damaged product
We will review your case and provide a solution, which may include a replacement or refund if applicable.
Thank you for supporting an artist-run, sustainable concept store.